Frequently Asked Questions

 

1.What is the minimum order quantity?+

I) For Ready-made T shirts is 30 pieces.

II) For custom-made T shirts the MOQ is 100 pieces.


2.How long Does it take? +

We take about 2 weeks for Ready-made Shirts &

about 4 weeks for custom made shirts!

Not to worry, if you require an order at an earlier date feel free to let us know & we will do our best to help!


3.How can i get a quote? +

The cost of a printed T shirt varies on:

i) Type of Garment used (Polo, T Shirt, Etc)

ii) Design of the artwork

iii) Quantity of Order

The price per unit for printing will decrease when the quantity increases. Once this information has been provided we will be able to accurately quote you.


4.Do you deliver? +

We here at The CottonInk provides free delivery all over Klang Valley.

Anywhere else may differ based on location of delivery.


5.How do i know my print specs? +

Once we have received the artwork & confirmation of the order.

We will provide you a full Mock-up for approval which includes the artwork measurements , colour, position & garment chosen.

A sample of print can also be provided if requested.


6.Can i trust your print quality?+

All our prints are done with State of the Art Machines. We have had the utmost delight in being able to provide our printing services to some of the largest brands around:

 Uber

 PWC

 Jobstreet

 Celcom

 Solewhat

 Hong Leong Bank

 Taylors University

Feel free to check out our Creative Studio for more designs.


7.How much is the design fee? +

Not to worry! We here at The CottonInk provides free designing.

Yes, that’s right! Free of Charge.


8.What types of print do you provide?+

• CMYK (colour Sep)

• Spot-Colour Print

• Heat transfer

• High Density

• Flocking

• Metallic

• Glitter

• Glow-in-the dark

• Emboss

• Crackle

• Photochromic

• Foil

• Embroidery

• High Gloss

For more detailed information please check out our home page under the Passion of Prints Section.


9.How do i wash my garments? +

• Wash shirt inside out with cold water

• Do not tumble dry

• Iron inside out (Do not iron directly on print)


10.How long will the print last? +

As long as the shirts are washed with cold water and not ironed directly.

The print Is able to last for many years to come.


11.What does your print look & feel like when printed? +

One of our main service provided is to be able to provide clients with consultation on the types of material & print which would be best suited for the company.

We will be more than happy to come down to your office or vice versa to show you the variety of prints & materials that we can provide to you in our sample collection.


12.What file should i send my artwork in? +

We would prefer to receive an AI or PDF file which displays the artwork in a high, clear quality.

However, we would also be happy to accept a JPEG or a high quality scanned image.